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Midwest Computer Products is a Proud AV Solutions Provider (AVSP)

 AVSP Standards of Excellence

The Standards of Excellence represent the ideals that AV professionals aspire to every day in their business. They serve as a guidepost for the AV Solutions Provider (AVSP) who places the customer first and offers quality AV products, services and systems.

As an end user, you can be confident you've chosen to work with an AVolved company.

The AVolution campaign promotes the talents and contributions of audio visual (AV) experts who make technology work behind every successful professional communication or presentation.  As an Audio Visual Solutions Provider (AVSP), Midwest Computer Products, Inc. stands by these 10 Standards of Excellence.

1. Complete Solutions
   The AV Solutions Provider (AVSP) works to provide a comprehensive AV system that meets the clients' communications needs.
2. Informed Advice
   The AVSP pursues a collaborative relationship with the client to understand the needs and recommend solutions to achieve complete customer satisfaction.
3. Best Value
   The AVSP seeks to give the client the best possible value and return on investment.
4. On-Going Technical Support
   The AVSP provides on-going support for the AV system through warranty and maintenance programs to ensure the system's usability and the client's satisfaction.
5. Systems Compatibility
   The AVSP designs or provides a seamless operational interface for components used in a rental environment or permanent installation to create a stable and viable system. 
6. Scalability
   The AVSP designs and integrates AV systems that promote ease-of-use, long-term cost-effectiveness and upgradeability.
7. Clear Scope of Work
   The AVSP specifies in the proposal and quotation all the necessary components and services required to create the AV system and clearly calls out and discusses any exceptions.
8. Appropriate Documentation
   The AVSP provides appropriate and complete documentation of the system as specified in the vendor's proposal and quotation or the consultant's specification.
9. Expert Technical Staff
   AVSP staff are in programs to become industry certified, to maintain their certification and to keep current on new developments in AV technology.
10. Training Support
    The AVSP is a source of professional training services to help the client become proficient in using AV technologies and systems and to advance their communications goals.